Refund & Returns Policy

Hassle-Free Returns for Premium Leather Jackets

30-Day Guarantee

Every jacket at Styleshells is crafted with care, craftsmanship, and premium quality leather. While we want you to love your purchase, we understand that preferences vary. We offer a flexible 30-day Return & Exchange Policy from the date of delivery. Unfortunately, requests made after 30 days cannot be processed for return or exchange.

Note on Natural Leather Scent: New genuine leather jackets carry a natural leather scent upon arrival. This is completely normal and fades naturally within a short time as the jacket settles.

Return & Exchange Terms

Defects / Damaged Items

Faulty or Misplaced Products

If you receive a defective, damaged, or incorrect item, Styleshells covers all return shipping fees. Contact our Customer Care team immediately to receive a free replacement or full refund.

Standard Returns

Change of Mind / Voluntary Returns

For non-defective returns, the customer bears return shipping fees ($30 per item) and a non-refundable 5% payment gateway processing fee. Priority shipping charges ($30) are also non-refundable.

Size & Fit Exchanges

Size Replacement Fee

Exchanges due to sizing preference incur a fee equal to 45% of the product value to cover re-crafting and shipping, as sizes are pre-verified. Please check our Size Guide before ordering.

Non-Returnable

Custom & Sale Items

Custom-made jackets tailored to your specific measurements, as well as clearance/sale items, are final sale and non-refundable unless they arrive damaged or defective.

Condition of Returned Items

To qualify for a refund or replacement, all returned items must meet the following criteria:

  • Item must be in brand-new, unworn, and unwashed condition.
  • All original tags, labels, and packaging must remain intact.
  • Items returned in a used, worn, or damaged condition will not be refunded.

How to Mail Your Return

1

Submit a Request

Initiate your return by emailing us at info@styleshells.com or using our Contact Us form with your order details.

2

Receive Instructions

Our support team will reply within 3 business days with return authorization guidelines and the official return warehouse address.

3

Ship the Package

Ship the package back using a trackable, insured courier service with shipping prepaid. International customers are responsible for any customs duties or import taxes incurred during return transit.

Refund Processing & Deductions

Once your return is delivered and inspected at our warehouse, an email confirmation will be sent within 14 business days regarding refund status. Approved refunds are processed directly back to your original payment method. Original shipping charges and non-refundable payment gateway processing fees are deducted from the total refund amount.

Contact & Business Details

Business Name: Styleshells

Email Address: info@styleshells.com

Physical Address: 116 London Rd, Leicester LE2 5RS, United Kingdom

Phone Support: +447411992620

Business Hours: Monday to Friday (8:00 AM – 5:00 PM GMT)